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Marketing Specialist – Loyalty

Apply now Job no: 523345
Work type: Salaried
Location: Melbourne
Categories: Marketing

Are you a creative marketer passionate about crafting engaging campaigns that drive customer loyalty? At Australian Venue Co., we’re looking for a Marketing Specialist to grow and enhance our loyalty program, ‘The Pass.’ 
 
If you love working on high-impact marketing campaigns, enjoy data driven decision making, and thrive in a fast paced hospitality environment, this role is for you.
 
What You’ll Be Doing
  • Develop and execute creative marketing campaigns to boost engagement for ‘The Pass’  
  • Build and setup promotional activity to assist with member acquisition and repeat member transactions 
  • Manage multi-channel communications (paid socials, email, SMS, push notifications) to maximise member engagement
  • Work with venues to update and maintain in venue marketing collateral, ensuring brand consistency and promotional activity 
  • Use data analytics to track customer behavior and optimise future campaigns
  • Work closely with our Loyalty team to enhance user experience and drive retention
 
What We’re Looking For
  • 3+ years of experience in marketing, CRM, or loyalty programs (hospitality or retail experience is a plus but not required)
  • Strong storytelling and marketing skills where you can craft engaging customer communications
  • Hands on experience with paid social channels, marketing automation and reporting tools 
  • Proven experience with CRMs and marketing with a B2C business
  • A passion for hospitality, customer engagement, and creating memorable experiences
 
 Why Join Australian Venue Co.
  • Be part of a national brand with 200+ venues and a strong CX & Marketing team
  • Grow your career in a fast paced, innovative environment
  • Enjoy exclusive perks and discounts at our venues
  • A flexible, fun, and supportive workplace where creativity is valued
 
Ready to make an impact? Apply now and help shape the future of loyalty marketing in hospitality!

Advertised: AUS Eastern Daylight Time
Applications close:

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